Getting customers satisfied with the quality products and meeting the requirements is what we are thriving for. Cooldissertation.com has focused its attention on the service advancement based on the customer’s needs. Therefore, we have developed and are improving our revision policy from day to day. Here you can find all the liabilities, rights and rules regarding revisions with Cooldissertation.com.
Instructions for revision
The requirements, which you set for revision, should not oppose those ones, which you have indicated in the order form and uploaded in files initially. If the customer desires to modify the prior instructions he or she will be asked to pay extra charge for paper revising.
How to apply for the order’s revision?
Asking your writer to fix or adjust a paper is easy – you just have to send the message with your commentaries and set time frame. If you are not sure how to contact the writer, please, request the customer support representative to assist you in the process.
How long can you get free of charge revisions?
There is a fixed period of 10 days after the completion of the order and its delivery when the customer is eligible for getting the paper fixed for free and as many times as he or she needs to. Kindly, consider that you should check the paper right after you receive it not to miss your chance to amend it for free and save your funds (after 10 days the revisions are paid only).
What if you need to modify the instructions for revision?
Cooldissertation.com requires its customers not to change the instructions but if it is not avoidable we will need to request extra payment from the customer. The amount for payment will depend usually on the revision deadline and on the percentage of the modifications needed. Generally, we may ask you to pay up to 70% of initial price or calculate the extra charge according to the pricing of editing or rewriting with the stated deadline.
Can you change your writer?
The procedure of the writer’s changing contains some details that you must know:
- For sure, you are able to request the writer to be reassigned if you are not contented with the work of your current writer.
- You have to provide us with very strong reasons and facts why you consider that the assigned writer is not good enough for your paper writing.
- You must have at least 3 revisions held with your first writer in order for us to allocate a new one.
What is progressive delivery?
We are glad to present the option of progressive delivery to our customers. In order to be able to apply for this option the customer’s order must be placed for more than 30 pages. If the page count is enough the client will be able to get the paper revised for free within 20 days after he or she has received the first revised variant of the paper.
The process of refund and revision are interconnected at Cooldissertation.com. Our client has an opportunity to request his money refunded to him or her only with the condition that there were minimum two revisions held for the order (or at least one revision conducted for the order with 12, 8 and 4 hours deadline). Kindly, remember to open dispute on the order proving your claims with valid arguments.
How long do we revise your paper?
We do our best to reduce the time frames for each revision, however, it is not always possible to complete a quality work within too short time. Hence, we have set the time limits for revisions: in case the order was placed with urgent time frame, like 4, 8 and 12 hours, we will revise it within 2 hours the fastest. If your order has had a longer deadline we will require minimum 3 hours for fixing the issues.
Revision for the order must be requested and performed if the customer is willing to get his/her money back for the order. The number of needed revisions, again, will depend on the initial deadline of the order. If you placed the order for 4, 8 and 12 hours deadlines we will request you to have your paper revised at least once, if the deadline is longer than 12 hours 2 revisions will be required. Please, note that we approach every dispute case personally and develop the unique solution for every single customer of Cooldissertation.com.